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KEDER DOMESTIC PRIVACY POLICY
PRIVACY POLICY
Introduction
Keder Domestic Greenhouses ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, including through our website, products, and services.
This is standard practice for online purchasing websites.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not use our services.
Information We Collect
During the ordering process we collect the following types of information
Personal Information
Contact Information - Name, email address, phone number, and postal address.
Account Information - Username
Payment Information - Credit card numbers, are processed on our secure payment system, we do not retain this information.
Order Information - Details of the products you purchase, including shipping and delivery information.
Non-Personal Information
Usage Data - Information about how you use our website, such as your IP address, browser type, pages viewed, and the time spent on our site.
Device Information - Information about the device you use to access our website, including the hardware model, operating system, and browser version.
Cookies and Tracking Technologies - We use cookies and similar technologies to track your activity on our website and store certain information. This helps us improve our website and provide a more personalized experience.
How We Use Your Information
We may use the information we collect for the following purposes
To Provide and Manage Our Services - To process your orders, manage your account, and provide customer support.
To Improve Our Services - To analyse usage trends, improve our website, and develop new products and services.
To Communicate with You - To send you updates, newsletters, marketing communications, and promotional offers. You can opt-out of receiving marketing communications at any time.
To Protect Our Interests - To detect, prevent, and respond to fraud, security risks, and legal claims.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances.
Service Providers - We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms.
Legal Requirements - We may disclose your information if required by law or in response to legal processes, such as a court order.
Business Transfers - If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We take all reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.
Your Rights and Choices
You have the following rights regarding your personal information
Access and Update - You can access and update your personal information by logging into your account or contacting us directly.
Opt-Out - You can opt-out of receiving marketing communications from us by following the instructions in those communications or by contacting us directly.
Deletion - You can request the deletion of your personal information, subject to certain legal exceptions.
Cookies - You can manage cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and, if the changes are significant, provide a more prominent notice.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at
Keder Greenhouse
Newtown
Offenham
Evesham
Worcestershire
WR11 8RZ
01386 49094
This Privacy Policy is effective as of 25th August 2024